An engaged employee provides additional discretionary effort, it's that simple. She's the one who is fully involved in, and enthusiastic about her work, and thus acts in a way that furthers her organization's interests. Surprisingly, only 30% of current American employees are engaged according to Gallup's State of the American Workplace report. However, organizations that enjoy high levels of employee engagement have 28% better earnings as well as significantly increased levels of customer satisfaction and innovation.
Companies that have clearly communicated their position in the marketplace and their overall goals have higher levels of employee engagement. Sadly, the Gallup report showed only 41% of U.S. employees know what their company stands for - or what makes their brand different. Worse yet, only 60% of executives do.
We help clients improve performance by raising the level of employee engagement.
“Nobody cares how much you
know, until they know how
much you care.”
-- Theodore Roosevelt